Terms & Conditions

How to place a return/exchange request?
Website

* Visit the returns/exchange sections on the website to raise the return request for your order.
* Please select the brand accordingly.
* Submit the order number and registered email id in the empty fields.
* Follow the instructions and select the item(s) you would want to return/exchange.
* In case of an exchange request, select the item from the listing which you want to exchange them with.
* A confirmation email will be shared once your return/exchange request is approved.
* Please ensure to verify your size and product details before proceeding.
Application

•Log in to the app with the registered details.
* Click on ☰ icon
* Go to “Orders”
* Select the desired order number you want to claim a refund/exchange.
* Follow the instructions and select the item(s) you would want to return/exchange.
* In case of an exchange request, select the item from the listing which you want to exchange them with.
* A confirmation email will be shared once your return/exchange request is approved 
 

Having said that, Terms and Conditions (“T&C”) are a set of legally binding terms defined by you, as the owner of this website. The T&C set forth the legal boundaries governing the activities of the website visitors, or your customers, while they visit or engage with this website. The T&C are meant to establish the legal relationship between the site visitors and you as the website owner. 

 

T&C should be defined according to the specific needs and nature of each website. For example, a website offering products to customers in e-commerce transactions requires T&C that are different from the T&C of a website only providing information (like a blog, a landing page, and so on).     

 

T&C provide you as the website owner the ability to protect yourself from potential legal exposure, but this may differ from jurisdiction to jurisdiction, so make sure to receive local legal advice if you are trying to protect yourself from legal exposure.

Generally speaking, T&C often address these types of issues: Who is allowed to use the website; the possible payment methods; a declaration that the website owner may change his or her offering in the future; the types of warranties the website owner gives his or her customers; a reference to issues of intellectual property or copyrights, where relevant; the website owner’s right to suspend or cancel a member’s account; and much much more. 

 

To learn more about this, check out our article “Creating a Terms and Conditions Policy”.